1. Scope

This Privacy Policy applies to the Sysware iOS App, which is exclusively designed for our clients. Access to the App is restricted to authorized users who have been provided login credentials by Sysware Ltd.

2. Information We Collect

When you use the App, we may collect the following types of information:

• Account Information: Name, email address, and other details associated with your account.
• Usage Data: Log data, device information, IP address, and app interactions to improve functionality.
• Support Information: If you contact us for support, we may collect information about your request.

3. How We Use Your Information

We use the collected data to:

• Provide access to the App and its features.
• Improve the performance, security, and user experience.
• Communicate with you regarding updates, maintenance, or support.
• Ensure compliance with security policies and applicable laws.

4. Data Sharing and Disclosure

We do not sell or share your personal data with third parties, except:

• When required by law or legal processes.
• With service providers who assist in app maintenance, under strict confidentiality agreements.
• To protect the security, rights, or integrity of Sysware Ltd and its users.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no digital system is entirely secure, and we encourage users to maintain strong passwords and report any security concerns.

6. Data Retention

We retain user data only as long as necessary for operational and legal purposes. Upon account termination, data may be deleted or anonymized, except where retention is required by law.

7. User Rights

As a user, you have the right to:

• Access, update, or request deletion of your personal data.
• Object to certain processing activities.
• Withdraw consent where applicable.

To exercise your rights, please contact us at info@syswares.co.uk.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated within the App or via email. Continued use of the App after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: